Date: January 31st, 2020
Address: 150 E. Crosstown Parkway, Kalamazoo, MI 49001
Contact: Captain Huber, (269) 337-8120
******UPDATE******* On January 31st, 2020 at about 0445hrs the Kalamazoo County Dispatch Authority has restored 911 and phone service releasing the following statement “All 911 and non-emergency telephone service has been restored at Kalamazoo County Dispatch Authority. Thank you for your patience.”
On Friday January 31st, 2020 at about 0245hrs, Kalamazoo County was impacted by a multi-county 911 outage specific to all voice calls to 911. If you need immediate assistance, please send a TEXT TO 911. We will update you as soon as voice call service is restored.
This is how text to 911 works –
• Create a text message like you normally would, in the spot where your contacts name or phone number would normally be displayed type in “911” as the phone number.
• Type your message and include your address and send the message
• An emergency dispatcher will respond to your message and coordinate a response with emergency services for your area
The Kalamazoo Department of Public Safety will have high visibility patrols throughout the City of Kalamazoo while the 911 system is being restored.
By authority of Lt VanderKlok